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Frequently Asked Questions

Q&A

  • What should I prepare before the service?
    Please clear the surrounding areas for our team to be able to access the aircon, at least 1 meter gap. We will also need to access one of your bathroom to wash some of aircon parts.
  • I have not cleaned aircon for long time, hence I am not sure what service I should book. Will your staffs take a look & give suggestions?
    Yes, we will. After do some inspection, we will advise what kind of services that are suitable for your aircon system.
  • Do you do troubleshooting?
    Yes, we do. We will not charge any troubleshooting fee if there are services to do with the aircon system in your unit.
  • How long will the aircon servicing session take?
    It will take around 1 to 2 hours, depends on how extensive the work is.
  • How often should I engage Cleaning Papa for aircon servicing?
    We recommend you to service your aircon at least 3 to 4 times in a year. We do provide annual services in packages, which is 4x per year.
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