Question 1

How is Cleaning Papa’s Post Reno Cleaning service different from other home services companies?

Accepted Answer

Cleaning Papa’s Post Reno Cleaning service is comprehensive, leaving your home in a ready-to-move-in condition, eliminating the need for additional Move In Cleaning.
Our Post Reno Cleaning team specialists are equipped with 2 or more WSQ cleaning certificates & 90 hours of on-the-job training to ensure exceptional service. We don't charge administrative fees on weekend slot (Saturday) or evening slot. We provide transparent quote and cost-effective solutions. Additionally, our dedicated home advisors offer personalized support for every service, ensuring your needs are met.

Question 2

How long in advance should I book Post Reno Cleaning service?

Accepted Answer

To guarantee availability, we recommend scheduling Post Reno Cleaning services at least 7 days prior to your preferred date. However, if your preferred date falls within the first or last week of the month, we advise booking 2-3 weeks in advance due to peak demand during property handover periods.

Question 3

How do I book Post Reno Cleaning service?

Accepted Answer

You can book a service through our booking link that connects to your WhatsApp, or by simply calling our hotline at +65 8944 3986. Our dedicated customer service team is ready to serve you, just give us a ring or drop us a message.
Book Your Post Reno Cleaning service in 3 Easy Steps:
1. Share your preferences: Provide your desired day, time, and postal code, including the area (in square feet) and some sample photos/videos to help our team provide a more accurate quote.
2. Get expert guidance: Our home advisor will recommend the optimal number of personnel (manpower) and working hours required for your cleaning service, together with the quote.
3. Confirm your booking: We will assign cleaning team on the preferred slot.

Question 4

What should I prepare before the service?

Accepted Answer

To ensure a smooth and efficient cleaning process, please ensure that the jobsite is ready for cleaning. This includes confirming that the contractor has completed any necessary touch-ups and removed protective coverings. Additionally, if you have items that require disposal, please notify us in advance so we can make the necessary arrangements.

Question 5

What are the differences between Post Reno Cleaning & Move In Cleaning?

Accepted Answer

Post Reno Cleaning is a specialized cleaning service that takes place after a renovation project. We provide this service when the contractor does not include cleaning as part of their package. Our Post Reno Cleaning service is comprehensive, leaving your home in a ready-to-move-in condition, eliminating the need for additional Move In Cleaning.
The key difference between the two services is the level of thoroughness. Post Reno Cleaning is more extensive, covering not only the typical Move In Cleaning tasks but also focusing on the removal of dust, dirt, and renovation-related stains. Additionally, Post Reno Cleaning may involve the use of chemicals or acids to remove stubborn stains. However, please note that certain materials may be sensitive to these cleaning agents. We recommend checking with your contractor to ensure that all materials can be safely cleaned.

Question 6

What is the Post Reno Cleaning job scope?

Accepted Answer

Our Post Reno Cleaning service encompasses a comprehensive scope of work, focusing primarily on the removal of renovation dust and dirt. Additionally, our service includes all tasks typically covered under Move In Cleaning, ensuring that homeowners receive a ready-to-move-in condition. When necessary, we may utilize acid or chemical cleaning agents to remove stubborn stains, such as paint or cement residue.
To tailor our cleaning approach to your specific needs, please provide us with detailed information about your post-renovated unit. This will enable us to propose the most effective cleaning method for your space.

Question 7

If I have debris to dispose, can I arrange the same day with Post Reno Cleaning?

Accepted Answer

Yes, you can arrange for same-day disposal by notifying us in advance. This allows us to coordinate a convenient time and ensure efficient time management for your service.

Question 8

Are your workers able to handle acid substance in proper ways without damaging the renovated materials?

Accepted Answer

Yes, our cleaners are professionally trained to handle acid substances safely and effectively. We have extensive experience collaborating with contractors and interior design (ID) companies to provide pre-handover cleaning services for their projects.
However, please note that certain materials may not be suitable for acid washing. We recommend that contractors or homeowners inform us of any sensitive materials to prevent potential damage.

Question 9

Do you charge any surcharge, admin fee, or transport fee?

Accepted Answer

We don’t apply surcharge on weekend slot (Saturday) or evening slot. All prices are inclusive, there is no hidden cost on the number of manpower & working hours proposed.

Question 10

What is the average duration of a home cleaning session?

Accepted Answer

The duration of a typical house cleaning service varies greatly depending on several factors, including the size of the home and the scope of renovation. For instance, renovations involving extensive carpentry and tiling work often require more thorough cleaning and scrubbing, resulting in longer working hours.
To ensure we provide the most efficient service, please inform us in advance of your specific needs and preferences. This will enable us to recommend the optimal number of personnel and working hours required for your cleaning service.

Question 11

Do I need to be at the unit during cleaning session?

Accepted Answer

Although you don't need to be present during cleaning, please have yourself or a representative available to let our team in and conduct a final walk-through upon completion. This ensures a secure key handover and verifies that everything has been cleaned to your satisfaction.

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